Total Control On Field Service Activities
MobileNAV For Service is a really outstanding solution for Field Service and Spare Part Logistics. Many automatic function prevents delay of delivery and chaos of inventory management.
Perfect Application For Online Service Management Anywhere
The application fully supports the on-site online and offline service, so all data can be recorded on site and important pieces of information will not be lost anymore.
Under the Service category of the application’s main menu, the service person can access „My Service Tasks” sorted by due date or priority.
Documenting the selected service task takes only a couple of minutes. After examining the disabled service item the service person can immediately fill in the fault code and the resolution code fields. The replacement item can be selected easily with the barcode or QR scanner, and the applied items can be effortlessly entered.
At the end of the service process the working hours can be recorded with one click. The photo of the repaired result can be stored with the application. The completed service item worksheet can be previewed in PDF or Excel and printed format that the customer can approve on-site. If there is no printer nearby, the customer’s signature can be captured in digital format as well.
The application also takes advantages of the features of the phone. It is possible to start calls and send emails directly from the application, and the integrated map helps you with planning the route.
MobileNAV For Service In Action
Watch the short video and learn how easy to accelerate field service with MobileNAV.
Total Control On Field Service Activities
We designed MobileNAV to make service workfolws faster and more reliable. The preconfigured modules comply with the needs of general service activities. You don’t need to configure the entire application for your service workflows, but customize as you want.
Main Features And Benefits
We collected the most important features of MobileNAV for Service to compare to other mobile applications.
Sophisticated and reliable barcode scanning is supported on many device like phones, handy scanners, cradles for phone or with integrated cameras.
Automatic Online-Offline Mode Switching helps when you lost connection at the farest corner of the factory or deep down in a channel.
Service item worksheet preview and print in PDF and Excel format for electronic data distribution and document management.
GPS Tracking with Map Integration provides with comfortable and pleasant work both in the office and on the road.
Signature capture basically eliminates paperworks after installation or fixing. Customer can simply sign on an electronic device instead many paper slips.
Image capture makes the field-works easier when fast response is needed from remote service center for fixing on site.
The application utilizes the business logic of Business Central / NAV. It makes the integration of MobileNAV seamless.
MobileNAV can be easily customized for the specific conditions of your company. If your Business Central manages exceptional tasks or workflows, your MobileNAV will do the same.
MobileNAV utilizes the existing/built-in device capabilities (call, email, browser, map).
Download And Try On Your Phone / Tablet
Easy to say MobileNAV is a perfect choice for you, but we don’t satisfy saying phrases. We’d like to hear it from you. The easiest way to find out the truth is to try it out. Download and test yourself the compatible version of the latest release of MobileNAV.
MobileNAV For Other Applications
Look at how MobileNAV can be applied for other way. The many posibilities, features and add-ons bring freedom of configurability. Our solution is available for the next thoroghly preconfigured and fully customizable applications.
Salespeople can create their offer at the client’s place and after approval it can be easily converted into an order. Lost information can be no longer a question
After examining the disabled service item the service person can immediately fill in the fault code and the resolution code fields. The replacement item can be selected easily with the barcode or QR scanner, and the applied items can be effortlessly entered.